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Terms & Conditions

These Terms of Service govern your use of the website located at and any related services provided by KM Creative Consultancy Ltd.

By accessing, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by KM Creative Consultancy Ltd.

We, KM Creative Consultancy Ltd, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 28 December 2022.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  1. modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  2. remove any copyright or other proprietary notations from any materials and software on this website;
  3. transfer the materials to another person or “mirror” the materials on any other server;
  4. knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service KM Creative Consultancy Ltd provides;
  5. use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  6. use this website or its associated services in violation of any applicable laws or regulations;
  7. use this website in conjunction with sending unauthorised advertising or spam;
  8. harvest, collect or gather user data without the user’s consent; or
  9. use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to KM Creative Consultancy Ltd and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by KM Creative Consultancy Ltd at any time.


Our website and the materials on our website are provided on an ‘as is’ basis. To the extent permitted by law, KM Creative Consultancy Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall KM Creative Consultancy Ltd or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if KM Creative Consultancy Ltd or an authorised representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. KM Creative Consultancy Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

KM Creative Consultancy Ltd, has the right to update materials to keep the information and content up-to-date. Any previously purchased goods will be updated and sent to the customer with the updated materials at no additional cost.


KM Creative Consultancy Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by KM Creative Consultancy Ltd of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.


Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Refunds & Exchanges

We offer NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE including but not limited to ALL brand kits, social media templates and workbooks, planners, or any other intangible, digital products. ALL SALES ARE FINAL.

If KM Creative Consultancy Ltd (Kate Male) does determine, in its sole discretion, that a “return” may be appropriate for any intangible products from, including brand kits, social media templates and workbooks, planners, or any other intangible, you expressly recognize and agree that you’re asking for a refund on a product that you already have and cannot physically return. Therefore, you also EXPRESSLY AGREE and understand that if KM Creative Consultancy Ltd, feels generous enough to allow you a “return”, they may charge a “Penalty Fee” of 20% of the total price of the item that they can prove you have either opened, downloaded, unzipped or viewed.

To request a return of a previously purchased intangible item and wish to incur the Penalty Fee, you must contact KM Creative Consultancy Ltd,, within five (5) calendar days.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

Brand Kit orders will be fulfilled upon KM Creative Consultancy Ltd receiving all information required in via the Brand Kit Questionnaire on

Once received the order will be fulfilled in 3-4 business days.

Font Licencing

Due to licensing laws, fonts are not included in the purchase of any Semi-custom Brand Kit and/or Social Media Templates. The customer will need to purchase the appropriate font licenses separately. KM Creative Consultancy Ltd will endeavor to provide the latest links to the owners of any typefaces/fonts used in the design concepts upon purchase of a Semi-Custom Brand Kit and/or Social Media template.

Semi-custom Brand Kits, Planners, Workbooks, eBooks, Social Media Templates

You are more than welcome to share the ‘use’ of planners, and workbooks but please give credit. Brand Kits and Social Media Templates are not to be sold in any circumstances and may be only used for one project, as long as the deliverables do not allow for the original source file to be extracted, shared, or sold.

All stationary and templates are for personal business use only and cannot be resold or shared without written consent from the owner. You can print the digital files for your business use or publish them digitally.

Any inquiries, please contact

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